Privacy Policy
Last updated: December 2025
Introduction
UAV ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming enhancement platform and related services.
By using UAV services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We collect minimal personal information to provide our services:
- Account Information: Username, email address, and password (encrypted)
- Payment Information: Billing address and payment method details (processed securely by third-party providers)
- Contact Information: Email address for support communications
Technical Information
We automatically collect certain technical information:
- System Information: Operating system, hardware specifications, and software versions
- Usage Data: Feature usage statistics, performance metrics, and error logs
- Network Information: IP address, connection type, and network performance data
- Application Data: UAV configuration settings and preferences
How We Use Your Information
We use the collected information for the following purposes:
Service Provision
- Provide and maintain UAV services
- Process transactions and manage subscriptions
- Deliver customer support and technical assistance
- Send important service notifications and updates
Service Improvement
- Analyze usage patterns to improve service performance
- Develop new features and enhancements
- Optimize system performance and reliability
- Conduct security monitoring and threat detection
Communication
- Respond to support requests and inquiries
- Send service-related announcements
- Provide important security updates
- Share relevant product information (with consent)
Data Protection and Security
We implement comprehensive security measures to protect your information:
Encryption
- All data transmission uses TLS 1.3 encryption
- Local data storage encrypted with AES-256
- Passwords hashed using bcrypt with salt
- Database encryption at rest
Access Controls
- Role-based access control for staff members
- Multi-factor authentication for administrative access
- Regular access audits and monitoring
- Principle of least privilege implementation
Security Monitoring
- 24/7 security monitoring and incident response
- Automated threat detection and prevention
- Regular security assessments and penetration testing
- Employee security training and awareness programs
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:
Service Providers
- Payment Processors: Secure payment processing services
- Cloud Infrastructure: Secure hosting and data storage services
- Support Services: Customer support and communication platforms
Legal Requirements
- Compliance with applicable laws and regulations
- Response to valid legal requests and court orders
- Protection of rights, property, or safety
- Prevention of fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction, with appropriate privacy protections maintained.
Your Privacy Rights
You have the following rights regarding your personal information:
Access and Portability
- Request access to your personal information
- Obtain a copy of your data in a portable format
- View your account information and usage statistics
Correction and Updates
- Correct inaccurate or incomplete information
- Update your account preferences and settings
- Modify communication preferences
Deletion and Restriction
- Request deletion of your personal information
- Restrict processing of your data
- Object to certain data processing activities
Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: privacy@uav.cc
We will respond to your request within 30 days.
Data Retention
We retain your information only as long as necessary for the purposes outlined in this Privacy Policy:
- Account Information: Retained while your account is active and for 2 years after account closure
- Usage Data: Retained for 12 months for service improvement purposes
- Support Communications: Retained for 3 years for quality assurance
- Payment Information: Retained as required by financial regulations and tax laws
Upon account deletion or data retention period expiration, we will securely delete or anonymize your personal information.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place:
- Adequacy decisions by relevant data protection authorities
- Standard contractual clauses for international transfers
- Binding corporate rules for intra-group transfers
- Certification schemes and codes of conduct
We maintain the same level of protection for your information regardless of where it is processed.
Children's Privacy
UAV services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately. We will take steps to remove such information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Sending email notifications for material changes
- Displaying prominent notices in our applications
- Updating the "Last updated" date at the top of this policy
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Privacy Officer
Email: privacy@uav.cc
Subject Line: Privacy Policy Inquiry
Response Time: Within 48 hours
Data Protection Officer
Email: dpo@uav.cc
For GDPR and data protection inquiries
General Support
Email: support@uavv.cc
For general questions and support